Frequently
Asked
Find answers to common questions about our collection, services, and order process.
Authentication is a multi-step process that varies by object type. For furniture, we examine construction methods, tool marks, hardware, and surface finishes. For paintings and works on paper, we use ultraviolet examination, infrared reflectography, and where warranted, pigment analysis or dating by thermoluminescence. We work with a network of independent scholars and conservators, and we always disclose the basis of our attributions. If we are uncertain about anything, we say so.
Yes. We have established relationships with specialist art shippers who handle crating, climate-controlled transport, and customs clearance to Japan, the United States, Spain, and most major markets worldwide. For particularly fragile or large pieces, we can arrange white-glove installation at the destination. All shipments are fully insured for the purchase price.
We offer several options: private treaty sale through our network of collectors and institutions, consignment to major auction houses (where we advise on timing, reserves, and catalogue entries), and in some cases outright purchase. We do not charge to assess whether pieces are suitable for sale, and we are frank about which route is likely to achieve the best result for each type of object.
Yes. We provide written appraisals for insurance purposes, estate planning, charitable donation, and fair market value assessment. Our appraisers hold qualifications from the American Society of Appraisers and the International Society of Appraisers. Appraisal fees are based on time and complexity, and we never tie our fees to the appraised value.
We stand behind everything we sell. If a piece proves to be materially misrepresented in any way that was within our reasonable capacity to discover and disclose, we will refund the purchase price in full. We ask that clients raise any concerns within 30 days of receipt and that the piece is returned in the condition in which it was delivered.